Incident History

History

February 23
Branch management errors in the UI
Resolved
February 23 6:36 PM UTC
The issue has been resolved. Branch Management features in the UI are fully functional again.
Monitoring
February 23 6:29 PM UTC
We have deployed the code fix and monitoring recovery in all regions.
Identified
February 23 5:10 PM UTC
We have identified the root cause in a recent code change and we are currently working on a fix.
Investigating
February 23 4:54 PM UTC
We are investigating Web UI errors from Branch Management functionalities such as "Add a branch" and "Manage branches".
February 2
Error signing in to Xata with Google
Resolved
February 2 11:20 AM UTC
The issue signing in to Xata with Google has been resolved. We are following up with action items to prevent this issue in the future.
Monitoring
February 2 10:14 AM UTC
The Google Sign in issue has been resolved and we are monitoring stability closely.
Investigating
February 2 10:04 AM UTC
We are investigating reports of errors authorizing Xata for Google sign in.
January 24
Increased query latency in all regions
Resolved
January 24 5:03 PM UTC
The issue has been resolved. Latency is back to the expected level in all regions.
Monitoring
January 24 4:47 PM UTC
A fix has been deployed. We are monitoring closely as latency in all regions is returning to expected levels.
Identified
January 24 3:16 PM UTC
We have identified the root cause for the increased latency in a recent code update and we are working on a fix.
Investigating
January 24 2:53 PM UTC
We are observing increased query latency in all regions. We are currently investigating.
January 18
Partial Search store degradation in us-east-1
Resolved
January 19 4:19 PM UTC
Search functionality is fully restored in the impacted region us-east-1.
Monitoring
January 19 8:50 AM UTC
We continue restoring search functionality for the impacted databases and monitoring recovery.
Identified
January 18 4:39 PM UTC
The search store is impacted in a subset of databases in the region us-east-1. The root cause has been identified and we are working to restore functionality for the impacted branches.
January 9
Replication to Search store degraded in us-west-2
Resolved
January 9 6:29 PM UTC
The issue has been resolved and replication to the Search store is restored in the affected region us-west-2.
Monitoring
January 9 4:55 PM UTC
A fix has been deployed and we are monitoring the recovery of replication to the Search store in the affected region us-west-2.
Identified
January 9 4:29 PM UTC
We have identified the root cause blocking data replication in this region and working on mitigation steps.
Investigating
January 9 4:26 PM UTC
We are investigating an issue with degraded data replication to the Search store, affecting databases in region us-west-2.Impact: Newly inserted records or updated column content are not available for Search.
January 3
Error from the app.xata.io Web UI
Resolved
January 3 11:09 AM UTC
We have confirmed that the issue is resolved for all users.
Monitoring
January 3 10:51 AM UTC
We have taken corrective action, app.xata.io is recovering and error response codes should be resolved. We continue monitoring closely.
Investigating
January 3 10:49 AM UTC
We are investigating HTTP response codes 500 from app.xata.io
September 15, 2023
Creating new dbs and schema migrations fail in N. Virginia region
Resolved
September 15, 2023 11:32 AM UTC
The root cause was identified as a bug that surfaced during routine maintenance operations. The issue has been resolved permanently with a code deployment.
Monitoring
September 15, 2023 9:49 AM UTC
The issue has been mitigated. Creation of new databases and schema migrations are restored in the affected region N. Virginia (us-east-1). We continue monitoring and working on root cause analysis.
Investigating
September 15, 2023 9:26 AM UTC
We are currently investigating an issue which disrupted the creation of new databases and schema migrations in N. Virginia region (us-east-1)
June 21, 2023
Search store in degraded state
Resolved
June 21, 2023 3:46 PM UTC
Replication to the Search store has been restored. The issue was caused by an error in the deployment pipeline. We are taking all relevant measures to ensure such occurrences will be prevented in the future.
Identified
June 21, 2023 3:40 PM UTC
We have identified the root cause and we are rolling out a fix. The Search store issue will begin to recover in all regions soon.
Investigating
June 21, 2023 3:33 PM UTC
Search and aggregation functionality is degraded because replication from the primary store is currently stopped.
June 13, 2023
Error while loading app.xata.io
Resolved
June 13, 2023 9:27 PM UTC
The issue has been resolved, all Xata services are now fully operational.
Monitoring
June 13, 2023 7:48 PM UTC
The Xata Web UI at app.xata.io is available again. We are monitoring closely the recovery and stability of all service components in Xata.
Investigating
June 13, 2023 7:21 PM UTC
We are investigating impact of AWS service degradation in us-east-1 on aspects of the Xata platform (Web UI, API) and taking all possible actions to minimize impact.
Investigating
June 13, 2023 7:13 PM UTC
We are investigating errors "500: INTERNAL_SERVER_ERROR" while loading the Xata Web UI.
May 15, 2023
API Response serialization issues
Resolved
May 15, 2023 8:10 PM UTC
The rollback completed in all regions and we have verified that the API response serialization issue has been resolved.
Monitoring
May 15, 2023 8:00 PM UTC
The rollback that we anticipate to resolve the issue is ongoing and we are monitoring progress across all regions.
Identified
May 15, 2023 7:44 PM UTC
We have identified the root cause of the serialization issues and we are currently working on reverting the change that introduced it.
Investigating
May 15, 2023 7:24 PM UTC
We are currently investigating reports of incorrect serialization in the API response content which may affect various API operations.
← Back to current status